Lean six sigma case studies in the healthcare enterprise [electronic resource] / Sandra L. Furterer.
2014
RA399.A1 L42 2014eb
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Details
Title
Lean six sigma case studies in the healthcare enterprise [electronic resource] / Sandra L. Furterer.
Author
Furterer, Sandra L.
ISBN
9781447155836 electronic book
1447155831 electronic book
9781447155829
1447155823
1447155831 electronic book
9781447155829
1447155823
Published
London ; New York : Springer, [2014]
Copyright
©2014
Language
English
Description
1 online resource (400 pages) : illustrations.
Call Number
RA399.A1 L42 2014eb
Dewey Decimal Classification
362.1068
Summary
This book provides a detailed description of how to apply Lean Six Sigma in the health care industry, with a special emphasis on process improvement and operations management in hospitals. The book begins with a description of the Enterprise Performance Excellence (EPE) improvement methodology developed by the author that links several methodologies including systems thinking, theory of constraints, Lean Six Sigma to provide an enterprise-wide prioritization and value-chain view of health care. The EPE methodology helps to improve flow at the macro or value-chain level, and then identifies Lean Six Sigma detailed improvements that can further improve processes within the value-chain. The book also provides real-world health care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance. The Enterprise Performance Excellence methodology is described, and also the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) problem solving approach which is used to solve problems for health care processes as they are applied to real world cases. -- Provided by publisher.
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Description based on online resource; title from PDF title page (ebrary, viewed January 2, 2014).
Available in Other Form
Original 9781447155829
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Table of Contents
Introduction
Underlying Concepts Evolving to Business Architecture
Phase I: Enterprise Planning
Phase II: Strategic Business Process Architecture Modeling
Lean Six Sigma
Conclusions.
Underlying Concepts Evolving to Business Architecture
Phase I: Enterprise Planning
Phase II: Strategic Business Process Architecture Modeling
Lean Six Sigma
Conclusions.