Root cause analysis handbook : a guide to efficient and effective incident investigation / by ABS Consulting ; Lee N. Vanden Heuvel [and five others].
Vanden Heuvel, Lee N.; ABS Consulting.
2008
TS156 .R665 2008
Available Online

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Title Root cause analysis handbook : a guide to efficient and effective incident investigation / by ABS Consulting ; Lee N. Vanden Heuvel [and five others].
Edition Third edition.
ISBN 1931332517
9781931332514
9781931332729 (electronic bk.)
Published Brookfield, Connecticut : Rothstein Associates Inc., [2008]
Copyright ©2008
Language English
Description 1 online resource (320 pages) : illustrations
Call Number TS156 .R665 2008
Dewey Decimal Classification 658.5/620285
Access Note Access limited to authorized users.
Source of Description Description based on print version record.
Added Author Vanden Heuvel, Lee N.
Added Corporate Author ABS Consulting.
Available in Other Form Root cause analysis handbook : a guide to efficient and effective incident investigation.
Linked Resources Online Access
Record Appears in Online Resources > Ebooks
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section 1. Basics of incident investigation
section 2. Initiating investigations
section 3. Gathering and preserving data
section 4. Analyzing data
section 5. Identifying root causes
section 6. Developing recommendations
section 7. Completing the investigation
section 8. Selecting incidents for analysis
section 9. Data and results trending
section 10. Program development
section 11. Contents of the companion CD and downloadable resources.

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