E-government and employment services [electronic resource] : a case study in effectiveness / Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles.
2014
HD5934
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Title
E-government and employment services [electronic resource] : a case study in effectiveness / Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles.
ISBN
9783319020303 electronic book
3319020307 electronic book
9783319020297
3319020293
3319020307 electronic book
9783319020297
3319020293
Published
Berlin : Springer, [2014]
Copyright
©2014
Language
English
Description
1 online resource.
Other Standard Identifiers
10.1007/978-3-319-02030-3 doi
Call Number
HD5934
Dewey Decimal Classification
331.1280285
Summary
This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d?Ocupaci ̤de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background. Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness.
Bibliography, etc. Note
Includes bibliographical references.
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Description based on print version record.
Series
SpringerBriefs in applied sciences and technology. PoliMI SpringerBriefs.
Available in Other Form
E-government and employment services
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Table of Contents
Introduction
Framework
Evaluation Methodology
Employment Services in Catalonia
Borsa Lavoro Lombardia
Comparisons and Concluding Remarks.
Framework
Evaluation Methodology
Employment Services in Catalonia
Borsa Lavoro Lombardia
Comparisons and Concluding Remarks.