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Managing Boundary Spanning Elements: An Introduction
Customer Cyberbullying: The Experiences of India's International-Facing Call Centre Agents
A Study of Service Worker Burnout in Russia
Drivers of Salesperson's Customer Orientation
A Work Value Perspective
Exploring the Role of Salesperson Attributes and Service Behaviors in Adaptive Selling
The Mediating Role of Role Stress in the Relationship Between Goal Orientation and Job satisfaction Among Salespersons: An Empirical Study
Management Interventions and Prosocial Behaviours: Understanding the Mediating Mechanisms
Customer Responses to Service Failure and Recovery Experiences
Boundary Objects and End User Engagement: Illustrations from the Social Enterprise Domain
Boundary Spanning Challenges in a Co-Creative Enterprise: Lesson from Social Problem-Solving Collaborations.

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