Five steps of outcome-based planning and evaluation for public libraries / Melissa Gross, Cindy Mediavilla, Virginia A. Walter.
Gross, Melissa, author.; Mediavilla, Cindy, 1953- author.; Walter, Virginia A., author.
2016
Z678 .G74 2016eb
Available Online

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Title Five steps of outcome-based planning and evaluation for public libraries / Melissa Gross, Cindy Mediavilla, Virginia A. Walter.
Author Gross, Melissa, author.
ISBN 9780838914045
9780838914151 (electronic book)
Published Chicago : ALA Editions, an imprint of the American Library Association, 2016.
Language English
Description 1 online resource (117 pages) : illustrations
Call Number Z678 .G74 2016eb
Dewey Decimal Classification 027.4
Bibliography, etc. Note Includes bibliographical references and index.
Access Note Access limited to authorized users.
Source of Description Description based on print version record.
Added Author Mediavilla, Cindy, 1953- author.
Walter, Virginia A., author.
Available in Other Form Five steps of outcome-based planning and evaluation for public libraries.
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Outcomes, services and programs, and OBPE
Gathering information
Determining outcomes
Designing programs and services
Evaluating programs and services
Sharing results
Appendix A. Community assessment environmental scan : internal (library) factors
Appendix B. Community assessment environmental scan : external (community) factors
Appendix C. Community assessment : field questions to ask yourself
Appendix D. Community assessment : sample interview and focus group questions.

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