The ETTO principle: efficiency-thoroughness trade-off : why things that go right sometimes go wrong / Erik Hollnagel.
2009
HF5549.5.P37 H65 2009
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Title
The ETTO principle: efficiency-thoroughness trade-off : why things that go right sometimes go wrong / Erik Hollnagel.
Author
Hollnagel, Erik, 1941-
ISBN
9780754676782 (pbk. : alk. paper)
0754676781 (pbk. : alk. paper)
9780754676775 (hardcover : alk. paper)
0754676773 (hardcover : alk. paper)
0754676781 (pbk. : alk. paper)
9780754676775 (hardcover : alk. paper)
0754676773 (hardcover : alk. paper)
Publication Details
Farnham, England ; Burlington, VT : Ashgate, c2009.
Language
English
Description
vii, 150 p. : ill.
Call Number
HF5549.5.P37 H65 2009
Note
Includes index.
Access Note
Access limited to authorized users.
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