Yes! on demand : how to create winning, customized library service / Kathy L. Middleton ; foreword by Rivkah Sass.
2017
Z711 .M53 2017
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Linked Resource
Online Access
Details
Title
Yes! on demand : how to create winning, customized library service / Kathy L. Middleton ; foreword by Rivkah Sass.
Author
Middleton, Kathy L., author.
ISBN
9781440848544 electronic book
1440848548 electronic book
9781440848537 acid-free paper
1440848548 electronic book
9781440848537 acid-free paper
Published
Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2017]
Language
English
Description
1 online resource (xvii, 123 pages)
Call Number
Z711 .M53 2017
Dewey Decimal Classification
025.5
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users
Reproduction
Electronic reproduction. Ann Arbor, MI Available via World Wide Web.
Source of Description
Description based on online resource; title from digital title page (viewed on January 03, 2017).
Added Corporate Author
ProQuest (Firm)
Available in Other Form
Yes! on demand
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Online Access
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All Resources
Table of Contents
Heroes on the front line
Shift in thinking required
Yes! on demand
Business yes! models
Eliminate no
Personalize service
Break and fix rules.
Shift in thinking required
Yes! on demand
Business yes! models
Eliminate no
Personalize service
Break and fix rules.