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Overview
Performance management strategies
Meaningful use
Performance management cycle
Key performance indicators
Non-clinical indicators
Clinical indicators
Benchmarks
Reporting
Behavior change
Statistics
Appendix A. Healthcare quality organizations
Appendix B. AHRQ quality indicators
Appendix C. AHRQ toolkits
Appendix D. AHRQ QI toolkit components
Appendix E. AHRQ quality and disparities report measures
Appendix F. AHRQ HEDIS measures for physicians
Appendix G. OASIS-based outcomes measures
Appendix H. OASIS-based process measures
Appendix I. NHS England statistics
Appendix J. Australian NSQHS standards.

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