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Intro; Foreword; Acknowledgements; Table of contents; List of figures; List of tables; List of abbreviations; Abstract; 1 Introduction; 1.1 Problem statement: trust, trustworthiness, and banking; 1.2 Research questions; 1.3 Thesis structure; 2 Context: norms and behavior in the German banking industry; 2.1 Introduction to the German banking industry; 2.2 Three types of banking organizations; 2.2.1 Commercial banks; 2.2.2 Savings banks; 2.2.3 Cooperative banks; 2.3 From the banking organization to the individual banker; 2.4 Conclusion: cultures and individual behaviors in banks
3 Background: the economics of other-regarding behavior3.1 Self-interest versus other-regarding behavior; 3.2 Explaining other-regarding behavior; 3.2.1 Overview of directions; 3.2.2 Explanations within self-interest; 3.2.3 Outcome-based social preferences; 3.2.4 Reciprocity; 3.2.5 Identity and norms; 3.3 Exploring other-regarding behavior; 3.3.1 The idea behind economic experimentation; 3.3.2 Overview of experimental games on other-regarding preferences; 3.3.3 Introduction to the trust game; 3.3.4 Selecting experimental subjects
3.4 Conclusion: how to study individual behavioral trustworthiness4 Experiment: exploring behavioral trustworthiness of bankers; 4.1 Research approach; 4.1.1 Implications of related studies; 4.1.2 Outline of research approach; 4.2 Experimental method; 4.2.1 Participants; 4.2.2 Online setting; 4.2.3 Overview of experimental procedure; 4.2.4 Survey and filter questions; 4.2.5 Experimental games; 4.2.5.1 Trust game; 4.2.5.2 Estimation game; 4.2.6 Psychological instruments; 4.2.6.1 Professional identity instrument; 4.2.6.2 Ethical climate instrument; 4.3 Results
4.3.1 Overview of results reporting4.3.2 Experimental games; 4.3.2.1 Investor behavior: trust; 4.3.2.2 Trustee behavior: trustworthiness; 4.3.2.3 Predicted investor and trustee behavior; 4.3.3 Psychological instruments; 4.3.3.1 Individual professional identity; 4.3.3.2 Organizational ethical climate; 4.3.4 Integrating behavioral and psychological measures; 4.3.4.1 Explaining behavior by individual professional identity; 4.3.4.2 Explaining behavior by organizational ethical climate; 4.4 Concluding discussion: behavioral trustworthiness of bankers; 5 Synthesis; 5.1 Practical implications
5.2 Limitations and future research5.3 Overall conclusion; References; Appendix A: Experimental instructions (screenshots); Appendix B: Tobit regressions; Appendix C: Regression analyses separating savings bankers and cooperative bankers; Appendix D: Regression analyses excluding cooperative bankers; Appendix E: Variable correlations; Appendix F: Correlation matrix of professional identity items; Appendix G: Correlation matrix of ethical climate items
3 Background: the economics of other-regarding behavior3.1 Self-interest versus other-regarding behavior; 3.2 Explaining other-regarding behavior; 3.2.1 Overview of directions; 3.2.2 Explanations within self-interest; 3.2.3 Outcome-based social preferences; 3.2.4 Reciprocity; 3.2.5 Identity and norms; 3.3 Exploring other-regarding behavior; 3.3.1 The idea behind economic experimentation; 3.3.2 Overview of experimental games on other-regarding preferences; 3.3.3 Introduction to the trust game; 3.3.4 Selecting experimental subjects
3.4 Conclusion: how to study individual behavioral trustworthiness4 Experiment: exploring behavioral trustworthiness of bankers; 4.1 Research approach; 4.1.1 Implications of related studies; 4.1.2 Outline of research approach; 4.2 Experimental method; 4.2.1 Participants; 4.2.2 Online setting; 4.2.3 Overview of experimental procedure; 4.2.4 Survey and filter questions; 4.2.5 Experimental games; 4.2.5.1 Trust game; 4.2.5.2 Estimation game; 4.2.6 Psychological instruments; 4.2.6.1 Professional identity instrument; 4.2.6.2 Ethical climate instrument; 4.3 Results
4.3.1 Overview of results reporting4.3.2 Experimental games; 4.3.2.1 Investor behavior: trust; 4.3.2.2 Trustee behavior: trustworthiness; 4.3.2.3 Predicted investor and trustee behavior; 4.3.3 Psychological instruments; 4.3.3.1 Individual professional identity; 4.3.3.2 Organizational ethical climate; 4.3.4 Integrating behavioral and psychological measures; 4.3.4.1 Explaining behavior by individual professional identity; 4.3.4.2 Explaining behavior by organizational ethical climate; 4.4 Concluding discussion: behavioral trustworthiness of bankers; 5 Synthesis; 5.1 Practical implications
5.2 Limitations and future research5.3 Overall conclusion; References; Appendix A: Experimental instructions (screenshots); Appendix B: Tobit regressions; Appendix C: Regression analyses separating savings bankers and cooperative bankers; Appendix D: Regression analyses excluding cooperative bankers; Appendix E: Variable correlations; Appendix F: Correlation matrix of professional identity items; Appendix G: Correlation matrix of ethical climate items