First things first : Activity #1: Institutional focus areas
Listening to stakeholders : Activity #2: Stakeholders as the heart of the institution
Activity #3: Stakeholder role play
Activity #4: Stakeholder questions
Activity #5: Stakeholder card sort
Activity #6: Stakeholder help study
Activity #7: Stakeholder views of library servicescapes
Activity #8: Institutional communications audit
Activity #9: Institutional program review & accreditation audit
Activity #10: Institutional learning outcomes audit
Activity #11: Higher education assessment initiatives audit
Planning for action : Activity #12: Library data audit
Activity #13: Time audit
Activity #14: Self audit
Activity #15: Job task audit
Activity #16: Job description audit
Activity #17: Committee audit
Activity #18: Management audit
Activity #19: Skill audit
Activity #20: Professional development plan
Activity #21: Planning for organizational change
Activity #22: Planning timeline for change
Activity #23: Assessment questions for prospective library hires
Activity #24: To assess or not to assess?
Activity #25: Assessment fears, challenges, and barriers
Focusing on impact : Activity #26: Library impact map
Activity #27: Present and future library impact
Activity #28: Passive-to-active impact
Activity #29: Impact vision creation
Activity #30: Impact on student learning outcomes
Activity #31: Impact on student retention
Activity #32: Impact on faculty productivity
Activity #33: Impact on institutional efficiency
Activity #34: Impact on institutional prestige and brand
Activity #35: Thinking impact through
Activity #36: Keeping impact simple
Getting to work : Activity #37: Planning for assessment
Activity #38: Gathering library impact literature
Activity #39: Engaging the assessment cycle
Activity #40: Preparing a continuous assessment timeline
Activity #41: Involving the entire library organization
Activity #42: Approaching institutional research collaborations
Activity #43: Approaching human subjects research
Activity #44: Selecting assessment tools
Activity #45: Choosing assessment or research
Activity #46: Planning partnerships
Activity #47: Considering assessment management systems
Communicating & decision-making : Activity #48: Reporting results
Activity #49: Managing the message
Activity #50: Transforming library fact sheets
Activity #51: Closing the loop
Activity #52: Articulating the institutional value of the library.