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Unlimited
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Document Delivery Supplied
Can lend chapters, not whole ebooks
Title
Achieving organizational excellence : a quality management program for culturally diverse organizations / Flevy Lasrado.
ISBN
9783319700755 (electronic book)
3319700758 (electronic book)
9783319700748
331970074X
Published
Cham, Switzerland : Springer, 2018.
Language
English
Description
1 online resource : illustrations
Item Number
10.1007/978-3-319-70075-5 doi
10.1007/978-3-319-70
Call Number
HD58.8
Dewey Decimal Classification
658.406
Summary
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
Bibliography, etc. Note
Includes bibliographical references.
Access Note
Access limited to authorized users.
Digital File Characteristics
text file PDF
Source of Description
Online resource; title from PDF title page (viewed May 07, 2018).
Series
Management for professionals.
Available in Other Form
Print version: 9783319700748
Introduction to Business Excellence
Organizations Achieve Excellence Through Quality Awards
Legacy of Excellence: The Case of the United Arab Emirates (UAE)
Excellence in Action
Understanding Sustainable Organizational Results
Self-assessments: Conducting an Excellence Maturity Assessment for an Organisation
Awards and Assessments
Assessment for an External Award
Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence
Towards Developing a Framework for Achieving Organizational Excellence: Theoretical Foundations.
