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Part 1. Introduction
1. Overview of global business negotiations
Part 2. Negotiation environment and setting
2. Role of culture in cross-border negotiations
3. Selecting your negotiating style
Part 3. Negotiation process
4. Prenegotiations planning
5. Initiating global business negotiations: making the first move
6. Trading concessions
7. Price negotiations
8. Closing business negotiations
9. Undertaking renegotiations
Part 4. Negotiation tools
10. Communication skills for effective negotiations
11. Demystifying the secrets of power negotiations
12. Managing negotiating teams
13. Developing an organizational negotiation capability
Part 5. Miscellaneous topics
14. Negotiating intangibles
15. Negotiating on the internet
16. Overcoming the gender divide in global negotiation
17. Strategies for small enterprises negotiating with large firms
18. Negotiating via interpreters
Notes
References
Index.

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