Wired and dangerous : how your customers have changed and what to do about it / Chip R. Bell, John R. Patterson.
2011
HF5415.5 .B43835 2011
Linked e-resources
Linked Resource
Online Access
Details
Title
Wired and dangerous : how your customers have changed and what to do about it / Chip R. Bell, John R. Patterson.
Author
Bell, Chip R.
ISBN
9781605099750 (pbk. : alk. paper)
9781605099774 (e-book)
9781605099767 (e-book)
9781605099774 (e-book)
9781605099767 (e-book)
Publication Details
San Francisco : Berrett-Koehler Publishers, c2011.
Language
English
Description
1 online resource (vii, 248 pages ) : illustrations
Call Number
HF5415.5 .B43835 2011
Dewey Decimal Classification
658.8/12
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Added Author
Patterson, John R. (John Rice), 1951-
Linked Resources
Online Access
Record Appears in
Online Resources > Ebooks
All Resources
All Resources
Table of Contents
pt. 1. The situation
pt. 2. The resolution
pt. 3. Suggestions for partnering with customers.
pt. 2. The resolution
pt. 3. Suggestions for partnering with customers.