Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations / Charles A. Cianfrani and John E. (Jack) West.
2017
TS156 .C536 2017
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Details
Title
Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations / Charles A. Cianfrani and John E. (Jack) West.
ISBN
9780873899086
9780873891950
9780873891950
Published
Milwaukee, Wisconsin : ASQ Quality Press, [2017]
Copyright
©2017
Language
English
Description
1 online resource (297 pages) : illustrations.
Call Number
TS156 .C536 2017
Dewey Decimal Classification
658.5620218
Note
Includes index.
Spiral bound.
Based on material originally published under title: Cracking the case of ISO 9001:2000 for service.
Spiral bound.
Based on material originally published under title: Cracking the case of ISO 9001:2000 for service.
Access Note
Access limited to authorized users.
Source of Description
Description based on print version record.
Added Author
West, John E., 1944- author.
Available in Other Form
Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations.
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Online Access
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