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Value merchants : doing business on demonstrably superior value
Conceptualize value : focusing on what matters
Formulate value propositions : identifying potentially valuable points of difference
Substantiate value propositions : demonstrating and documenting superior value
Tailor market offerings : creating naked solutions with options
Transform the sales force into value merchants : selling on value, not price
Profit from value provided : earning an equitable return
Prospering in business markets : being a value merchant.

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