Your call is (not that) important to us : customer service and what it reveals about our world and our lives / Emily Yellin.
2009
HF5415.5 .Y47 2009 (Mapit)
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Title
Your call is (not that) important to us : customer service and what it reveals about our world and our lives / Emily Yellin.
Author
Yellin, Emily, 1961-
ISBN
9781416546894
1416546898
1416546898
Publication Details
New York : Free Press, c2009.
Language
English
Description
291 p. ; 24 cm.
Call Number
HF5415.5 .Y47 2009
Dewey Decimal Classification
658.8/12
Bibliography, etc. Note
Includes bibliographical references (p. 271-282) and index.
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