CRM unplugged: releasing CRM's strategic value / Philip Bligh, Douglas Turk.
2004
HF5415.5 .B56 2004
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Title
CRM unplugged: releasing CRM's strategic value / Philip Bligh, Douglas Turk.
Author
ISBN
0471483044 (alk. paper)
Publication Details
Hoboken, N.J. : Wiley, c2004.
Language
English
Description
xviii, 205 p. : ill.
Call Number
HF5415.5 .B56 2004
Dewey Decimal Classification
658.8/12
Bibliography, etc. Note
Includes bibliographic references and index.
Access Note
Access limited to authorized users.
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