Business service management best practices/ [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].
2004
HD30.37 .D37 2004
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Details
Title
Business service management best practices/ [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].
Author
Darmawan, Budi.
Edition
1st ed.
ISBN
0738497975
Publication Details
Austin, TX : IBM, International Technical Support Organization, c2004.
Language
English
Description
xii, 170 p. : ill.
Call Number
HD30.37 .D37 2004
Dewey Decimal Classification
658/.0285
Note
"Tivoli software"--Cover.
"This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso.
"June 2004."
"SG24-7053-00."
"This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso.
"June 2004."
"SG24-7053-00."
Bibliography, etc. Note
Includes bibliographical references (p. 165-166) and index.
Access Note
Access limited to authorized users.
Added Author
Cox, Kimberly.
Ragab, Bahaeldin.
Ragab, Bahaeldin.
Added Corporate Author
International Business Machines Corporation. International Technical Support Organization.
Series
IBM redbooks.
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