QUIS 9 symposium: service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson.
2005
HF5415.5 .Q857 2005
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Title
QUIS 9 symposium: service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson.
ISBN
1845441044
Publication Details
Bradford, England : Emerald Group Publishing, c2005.
Language
English
Description
91 p.
Call Number
HF5415.5 .Q857 2005
Access Note
Access limited to authorized users.
Added Author
Series
Managing service quality an international journal ; v.15, no. 2
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