Attention all passengers : the airlines' dangerous descent -- and how to reclaim our skies / William J. McGee.
McGee, William J.
2012
HE9803.A4 M44 2012 (Mapit)
Available at General Collection

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Title Attention all passengers : the airlines' dangerous descent -- and how to reclaim our skies / William J. McGee.
Author McGee, William J.
Edition 1st ed.
ISBN 9780062088376
0062088378
Imprint New York : Harper ; Enfield : Publishers Group UK [distributor], c2012.
Language English
Description xii, 354 p. ; 24 cm.
Call Number HE9803.A4 M44 2012
Dewey Decimal Classification 387.70973
Summary Journalist and consumer advocate William J. McGee offers an exposé on the "friendly skies." From outsourced call centers in India to the Alabama location where all lost baggage ends up, McGee traveled around the globe immersing himself deep into the world of commercial airlines. He interviewed countless industry insiders--pilots, TSA security screeners, FAA inspectors, legislators, the CEOs of the major carriers, Ralph Nader, and even the disgruntled flight attendant who famously jettisoned a JetBlue flight. He reveals how airline executives are cutting costs in "a mad race to the bottom" by delegating flights to second-tier regional airlines and outsourcing critical aircraft maintenance and repairs to unlicensed "mechanics" offshore. And while the U.S. airlines have raked in tens of billions of dollars for checked baggage alone in recent years, our skies (and our airports) are not getting any safer. What's more, McGee explains how all branches of the U.S. government have conspired to place corporate interests above the interests of consumers, workers, the nation's economy, and even the planet itself.--From publisher description.
Bibliography, etc. Note Includes bibliographical references and index.
Record Appears in On-Campus Resources > Books
All Resources
Sit down and shut up or we'll turn this plane around : why airline service has collapsed and air rage is soaring
What happened to the airlines?
Collusion and confusion : how airlines don't play by the rules, and how passengers pay
So you think you've found the lowest fare
A mad race to the bottom : how airlines mistreat employees, outsource, and ignore passengers
When your airline isn't your airline : regional carriers provide lower levels of service and safety
Outrageous outsourcing : the single greatest threat to airline safety
Unsafe at any altitude? : facing unprecedented dangers
Threats to survival : why many air crashes need not be fatal
Lights, camera, strip search : the tragicomedy of airline security
Cloudy skies : aviation's carbon footprint
Ink-stained wreckage : how airlines manipulate the media.

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