Customer knowledge management [electronic resource] : leveraging soft skills to improve customer focus / Soumit Sain, Silvio Wilde.
2014
HF5415.5
Linked e-resources
Linked Resource
Online Access
Details
Title
Customer knowledge management [electronic resource] : leveraging soft skills to improve customer focus / Soumit Sain, Silvio Wilde.
Author
Sain, Soumit, author.
ISBN
9783319050591 electronic book
3319050591 electronic book
9783319050584
3319050591 electronic book
9783319050584
Published
Cham ; New York : Springer, [2014]
Language
English
Description
1 online resource.
Call Number
HF5415.5
Dewey Decimal Classification
658.812
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Added Author
Wilde, Silvio, author.
Series
Management for professionals.
Available in Other Form
Print version: 9783319050584
Linked Resources
Online Access
Record Appears in
Online Resources > Ebooks
All Resources
All Resources