The experience [electronic resource] : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church.
2015
PN1999.W27 .L644 2015eb
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Details
Title
The experience [electronic resource] : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church.
Author
Loeffler, Bruce, author.
ISBN
9781119028659
9781119028673 electronic book
9781119028772 electronic book
9781119028673 electronic book
9781119028772 electronic book
Published
Hoboken, New Jersey : Wiley, 2015.
Copyright
©2015
Language
English
Description
1 online resource (307 pages) : illustrations
Call Number
PN1999.W27 .L644 2015eb
Dewey Decimal Classification
384.80979494
Note
Includes index.
Access Note
Access limited to authorized users.
Source of Description
Description based on online resource; title from PDF title page (ebrary, viewed April 16, 2015).
Added Author
Church, Brian T., author.
Available in Other Form
Experience : the 5 principles of Disney service and relationship excellence.
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