Handbook of CRM: achieving excellence in customer management / Adrian Payne.
2006
HF5415.5 .P39 2006
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Details
Title
Handbook of CRM: achieving excellence in customer management / Adrian Payne.
Author
Payne, Adrian.
ISBN
0750664371 (hbk.)
Publication Details
Amsterdam ; London : Elsevier Butterworth-Heinemann, 2006.
Language
English
Description
xx, 438 p. : ill.
Call Number
HF5415.5 .P39 2006
Dewey Decimal Classification
658.812
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
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