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Chapter 1. Introduction
Chapter 2. The Importance of Emotional Intelligence
Chapter 3. Does Emotional Intelligence Make a Difference?
Chapter 4. Measuring Emotional Intelligence
Chapter 5. Can Emotional Intelligence be Developed?
Chapter 6. Developments in Leadership Thinking
Chapter 7. The Leadership Context
Chapter 8. A Model of Emotionally Intelligent Leadership
Chapter 9. Developing Emotionally Intelligent Leadership
Chapter 10. Emotionally Intelligent Leadership Teams
Chapter 11. Emotionally Intelligent Leadership and Organisations
Chapter 12. Concluding Thoughts
Appendix A. Sample LDQ report.

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