Post-observation feedback
Case study research into post-observation feedback
Data analysis: the macro-picture
Data analysis: the micro-picture
Case study one: Marie, Lisa, Sam, Jake
Confirmatory feedback and the facilitation of divergent change
From case studies two, three, and four
Further reflections on change
The research findings and some reflections
Appendix A: transcription conventions
Appendix B: extract from post-observation feedback: discussing Gary's lesson.