Enhancing customer experience in the service industry : a global perspective / edited by Levent Altinay and Surya Poudel.
2015
HF5415.5 .E543 2015
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Title
Enhancing customer experience in the service industry : a global perspective / edited by Levent Altinay and Surya Poudel.
ISBN
9781443884969
9781443886192 (electronic bk.)
9781443886192 (electronic bk.)
Published
Newcastle upon Tyne, England : Cambridge Scholars Publishing, 2015.
Copyright
©2015
Language
English
Description
1 online resource (283 pages)
Call Number
HF5415.5 .E543 2015
Dewey Decimal Classification
658.812
Bibliography, etc. Note
Includes bibliographical references at the end of each chapters.
Access Note
Access limited to authorized users.
Source of Description
Description based on online resource; title from PDF title page (ebrary, viewed June 17, 2016).
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