Toxic emotions at work : how compassionate managers handle pain and conflict / Peter J. Frost.
Frost, Peter J.
2003
HD42 .F76 2003 (Mapit)
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Title Toxic emotions at work : how compassionate managers handle pain and conflict / Peter J. Frost.
Author Frost, Peter J.
ISBN 1578512573 (alk. paper)
Imprint Boston : Harvard Business School Press, c2003.
Language English
Description xii, 251 p. ; 25 cm.
Call Number HD42 .F76 2003
Dewey Decimal Classification 658.3/14
Bibliography, etc. Note Includes bibliographical references (p. 227-239) and index.
Record Appears in On-Campus Resources > Books
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Emotional pain in organizations
Sources of toxicity in organizations
The work of the toxin handler
The toll on toxin handlers
Healing the handlers
At the interface : what handlers and their organizations can do
Leaders handling pain
The compassionate company : architecting responses to pain
Looking through the lens of pain.

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