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Now is the time to advocate for your customers
The Internet creates customer power
The balance of push and trust is shifting
Customer power is all around you
Theory A : the new paradigm
Where are you positioned on the trust dimensions?
Is advocacy for you?
Tools for advocacy
Questions and answers about customer advocacy
Moving to advocacy
The advocacy imperative.
The Internet creates customer power
The balance of push and trust is shifting
Customer power is all around you
Theory A : the new paradigm
Where are you positioned on the trust dimensions?
Is advocacy for you?
Tools for advocacy
Questions and answers about customer advocacy
Moving to advocacy
The advocacy imperative.