The library's continuous improvement fieldbook : 29 ready-to-use tools / Sara Laughlin, Denise Sisco Shockley, Ray Wilson.
Laughlin, Sara, 1949-; Shockley, Denise Sisco.; Wilson, Ray, 1942-
2003
Z678 .L34 2003 (Mapit)
Available at General Collection

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Title The library's continuous improvement fieldbook : 29 ready-to-use tools / Sara Laughlin, Denise Sisco Shockley, Ray Wilson.
Author Laughlin, Sara, 1949-
ISBN 0838908594 (pbk.)
Publication Details Chicago : American Library Association, 2003.
Language English
Description ix, 133 p. : ill. ; 28 cm.
Call Number Z678 .L34 2003
Dewey Decimal Classification 025.1
Bibliography, etc. Note Includes bibliographical references (p. 131-132).
Added Author Shockley, Denise Sisco.
Wilson, Ray, 1942-
Linked Resources Table of contents
Record Appears in On-Campus Resources > Books
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Overview of continuous improvement
Choosing the right tools for the task
Tools for continuous improvement
Affinity diagram
Agenda
Brainstorming
Cause analysis
Cause-and-effect diagram
Charter
Check sheet
Consensogram
Criteria rating scale
Fishbowl
Flowchart: deployment
Flowchart: top down
Force field
Gantt chart
Group norms
Histogram
Multivoting
Nominal group technique
Operational definition
Pait and share
Paired comparison
Pereto chart
Parking lot
Plus/delta
Process behavior chart
Run chart
Scatter diagram
Visual synectics
Why-why.

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