Client-centric strategy: a blueprint for human resource managers
Providing client-centric service: delivering quality clients value
Planning to meet client expectations
Creating & leading a client-centric HR culture
Client-centric staffing & training
Motivating & empowering client-centric service
HR information systems: communicating client-centric service
HR service delivery systems: ensuring client-centric service
You've landed a seat at the table: now stay there!
HR managers as service leaders.