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Title
Customer value generation in banking [electronic resource] : the Zurich model of customer-centricity / Stefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau.
Uniform Title
Client value generation. English
ISBN
9783319199382 (electronic book)
3319199382 (electronic book)
9783319199375
3319199374
Published
Cham : Springer, [2015]
Copyright
©2016
Language
English
Description
1 online resource (xxii, 195 pages) : illustrations.
Call Number
HG1615
Dewey Decimal Classification
332.1068
Bibliography, etc. Note
Includes bibliographical references.
Access Note
Access limited to authorized users.
Source of Description
Online resource; title from PDF title page (SpringerLink, viewed July 22, 2015).
Series
Management for professionals.
New Rules: The Drivers of Future-Viable Banking
From Classic Business Models to a Customer-Centred Banking Architecture
Change: The Path to a Future-Viable Bank Architecture (With a Significant Contribution by Charlotte Götz)
Guidelines for Future-Viable Business Models.