Customer value generation in banking [electronic resource] : the Zurich model of customer-centricity / Stefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau.
Auge-Dickhut, Stefanie, author.; Koye, Bernhard, 1968- author.; Liebetrau, Axel, author.
2015
HG1615
Available Online

Linked e-resources

Linked Resource Online Access
Concurrent users Unlimited
Authorized users Authorized users
Document Delivery Supplied Can lend chapters, not whole ebooks

Details

Title Customer value generation in banking [electronic resource] : the Zurich model of customer-centricity / Stefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau.
Author Auge-Dickhut, Stefanie, author.
Uniform Title Client value generation. English
ISBN 9783319199382 (electronic book)
3319199382 (electronic book)
9783319199375
3319199374
Published Cham : Springer, [2015]
Copyright ©2016
Language English
Description 1 online resource (xxii, 195 pages) : illustrations.
Call Number HG1615
Dewey Decimal Classification 332.1068
Bibliography, etc. Note Includes bibliographical references.
Access Note Access limited to authorized users.
Source of Description Online resource; title from PDF title page (SpringerLink, viewed July 22, 2015).
Added Author Koye, Bernhard, 1968- author.
Liebetrau, Axel, author.
Series Management for professionals.
Available in Other Form Customer Value Generation in Banking : The Zurich Model of Customer-Centricity
Linked Resources Online Access
Record Appears in Online Resources > Ebooks
All Resources
New Rules: The Drivers of Future-Viable Banking
From Classic Business Models to a Customer-Centred Banking Architecture
Change: The Path to a Future-Viable Bank Architecture (With a Significant Contribution by Charlotte Götz)
Guidelines for Future-Viable Business Models.

Browse Subjects

Show more subjects...

Statistics

from
to
Export